Terms & Conditions

1. Introduction

Welcome to TyouharIndia (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website [www.tyouharindia.com] (the “Site”) and all purchases or interactions through it. By accessing or using the Site, placing an order, or engaging with our services, you agree to these Terms.

2. Age & Registration

  • You must be 18 years or older, or using the Site under supervision of a parent/guardian.

  • When creating an account, you are responsible for providing accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your login credentials.

3. Product Information, Availability & Pricing

  • We strive to describe products accurately (photos, descriptions, prices), but there might be slight differences due to the handcrafted nature of many of our items.

  • Prices, offers, and availability may change without notice.

  • We may limit quantities, or restrict purchases for certain products or regions.

4. Product Disclaimer Policy

  • Many of our products are handcrafted by artisans across India, which means slight variations in color, texture, size, or design are natural and are not considered defects.

  • Seasonal collections may have limited availability, and once sold out, restocking may not always be possible.

  • Any product images shown are for representation; the final product may differ slightly due to artisanal processes, lighting, or digital screen settings.

5. Orders & Payments

  • Placing an order is an offer to buy, subject to our acceptance. We may refuse/cancel any order at our discretion (e.g. for reasons like stock issues or pricing errors).

  • Payment must be made via the payment methods listed on our Site.

  • All applicable taxes, duties, fees are borne by the buyer.

6. Shipping, Delivery & Order Processing

  • Orders are processed according to our Shipping & Delivery Policy.

  • Delivery timelines are estimates; actual delivery may vary based on location, courier, or unforeseen events.

  • We are not liable for delays beyond our control.

7. Returns, Exchanges, Cancellations

  • Our Return & Exchange Policy describes the eligibility and process.

  • Cancellation requests may be accepted only within the period specified on the Site.

  • Non-damaged items may not be eligible for returns unless otherwise stated.

8. Intellectual Property & Copyright Policy

  • All content on the Site—including logos, product photos, videos, text, graphics, creative designs, and brand assets—is owned by or licensed to TyouharIndia and is protected by Indian and international copyright and trademark laws.

  • You may not copy, reproduce, modify, distribute, or display our content without prior written permission.

  • Unauthorized use of our intellectual property, including product photography or brand creatives, may result in legal action.

  • If you believe any content on our Site infringes your intellectual property rights, please contact us immediately at hello@tyouharindia.com.

9. User Conduct

  • You agree not to misuse the Site, attempt unauthorized access, upload harmful content, or use the Site for fraudulent or illegal purposes.

  • You are responsible for anything you post or share via your account.

10. Limitation of Liability & Warranty

  • We make no warranties beyond what’s explicitly stated. Products are provided “as is.”

  • We are not liable for indirect, incidental, or consequential damages arising from use of the Site or the products.

11. Billing Errors & Discrepancies

  • If there is an error in pricing or product information, we reserve the right to cancel or refuse orders placed using incorrect information.

12. Force Majeure

  • We are not responsible for delays or failures due to events beyond our control (e.g. natural disasters, strikes, regulatory actions).

13. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.

  • If a dispute arises, it will be handled in the courts of Bengaluru, Karnataka.

14. Changes to Terms

  • We may update these Terms from time to time. Any changes will be posted on this page with a revised date. If you continue using the Site after changes, you agree to the modified Terms.

15. Contact Information

For questions or concerns about these Terms, please contact us:
📧 hello@tyouharindia.com
 📞 +91-9611254117 / +91-87977 10281
 💬 WhatsApp: +91-9611254117