Shipping and Delivery Policy

We know how special it is to receive your festive picks right on time for your celebrations. That’s why we strive to deliver your products quickly, safely, and reliably—no matter where you are.

Order Processing

  • All orders are usually processed within 1 business day (excluding public holidays), depending on product availability.

  • Orders placed on weekends or holidays will be processed on the next business day, so your celebrations stay on track without delay.

  • If a product requires re-stocking or faces any unexpected issue, we still aim to deliver within 5–7 business days and will keep you informed.

Please note: Sundays and public holidays are not standard working days for deliveries. However, during the festive season, we go the extra mile to ensure your festive essentials arrive on time.

Delivery Services and Timeframes

  • Orders are processed within 1-2 business day (excluding public holidays)
  • PAN India Delivery: 5–6 business days.
  • Bengaluru Delivery: 1–2 business days.
  • Same-Day Delivery available for select Bengaluru pin codes (₹150 delivery fee).
  • Delivery may take 5–7 business days during restocking or peak festive periods.
  • Free shipping on orders on or above ₹499
    Flat ₹70 shipping fee on orders below ₹499

Please note: The delivery timelines mentioned above are estimated and may be subject to delays due to unforeseen circumstances like traffic, weather conditions, or other external factors.

Shipping Partners

We work with trusted courier and logistics partners to ensure your orders reach you safely, on time, and in perfect festive-ready condition.

Order Tracking & Notifications

As soon as your order is shipped, you’ll receive a confirmation via email, SMS and WhatsApp with a tracking number and link from our logistics partner. Simply click to follow your festive package’s journey in real-time, right to your doorstep.

 You can also reach out to us for tracking support at:
📧 hello@tyouharindia.com
📞 +91-9611254117 / +91-87977 10281
💬 WhatsApp: +91-9611254117
🕙 Work hours: Monday to Sunday, 10:00 AM – 10:00 PM

Incorrect Address or Delivery Issues

To ensure a smooth delivery, please make sure your address details are complete and accurate at the time of placing the order. TyouharIndia cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

If an order is returned to us due to an incorrect address, re-shipping charges may apply.

For any delivery-related queries, reach out to us at 📩 hello@tyouharindia.com with your order number, and our team will be happy to assist you.

MODES OF PAYMENT

For domestic orders, we accept:

  • All major debit & credit cards (Mastercard, Visa & American Express*)

  • Net Banking across major banks

  • Recognized Wallets & UPI options

Note: Due to technical limitations with our payment partners, American Express cards may not work for some transactions. However, you can still use your Amex card by routing it through a PayPal account.

As per RBI regulations in India, all credit and debit cards issued in India cannot be used for transactions in international currencies by default, unless the cardholder explicitly enables this option with their bank.